Shipping & Returns

Our website calculates shipping with Australia Post and Fastway Couriers. In the majority of cases we prefer to use Fastway Couriers as they work out the most cost effective for large items, delivery is fast and they also cover the product with insurance. Australia Post will not accept our large items. In the case for customers in remote areas, or large items for which the calculator will not work out the freight, please Contact Us for a price with Toll Ipec.

Once you place items in your Shopping Cart, down below the cart you can estimate shipping costs by entering your postcode.  You will be given the shipping options available to you.  Should a shipping price not be shown you may need to login to get a proper estimate.  If a shipping price is still not shown, please Contact Us for a shipping estimate.  

Should you be ordering items that could fit inside each other please Contact Us for a combined shipping price and we will give you a price immediately within business hours.

Please note that Fastway Couriers will only deliver to an actual address and will require someone in attendance to sign for the delivery.  Should you request the order to be left without signature, then that will void any insurance claim, should your order be damaged in transit.  

Orders must be physically checked for damage done in transit prior to signing.  We accept no responsibility for damage done to orders in transit, unless your product is checked for damage and the courier driver is informed.

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